Keep followers informed when plans change

Followers create a free account, find your venue and follow it. They enable app notifications on their device and choose their alert days. Your authorised team updates venue or session information as circumstances change, giving followers a clear place to check what is happening.

A useful update tells people what has changed, which activity is affected and what to do next. For a delayed session, include the revised start time if it is known. For a cancellation, explain whether participants should wait for another update or contact the organiser about their booking.

Your team can spend less time repeating the same information across individual calls and messages. Followers have a convenient way to stay connected to the venue, while parents and participants can make better-informed decisions about travelling to a session.

An outdoor tennis session cannot proceed because the courts are wet. The venue updates the affected session and explains the change, helping followers check the situation before travelling. When conditions improve, the team can publish the latest status.

Push notifications depend on device permissions, connectivity and notification settings. Followers should keep notifications enabled and check the venue page when confirmation is important. For information specific to a booking, also check the relevant event and registration details.