Choose how people register and pay

A community introduction session may be free. A coaching clinic may require payment at registration. A regular social activity may accept payment on arrival. If you already use another booking platform, an external link lets people discover the event through RealTime Sports and continue to that service to join.

RealTime Sports supports recurring events as well as individual activities. Make the schedule clear and check the date of the occurrence being booked. Participants should not assume that joining one session registers them for every future session in a series.

For bookings handled inside RealTime Sports, the event's supported attendance, payment and waitlist tools help you manage participation. For external bookings, the external service remains the place to complete and check that booking. An outbound link does not establish automatic synchronisation of attendee lists, payments or check-ins.

Venues that accept event payments through RealTime Sports connect a Stripe Express account. Stripe provides the payment-processing and payout services, while RealTime Sports connects the payment to the relevant event booking.

For these online event payments, the published fee is a 3% RealTime Sports platform commission plus Stripe's applicable processing fee. These fees are deducted from the venue's payout. The participant pays the listed ticket price, with no additional RealTime Sports charge added to that price.

The venue subscription and event transaction fees are separate costs. Review the current pricing and payment terms before you start accepting payments.

A paid ticket, an unpaid reservation and a place on a waitlist are different states. Participants should check their booking confirmation and organisers should check the relevant payment information. A successful online paid booking requires payment verification; a pay-at-venue reservation means payment still needs to be settled with the organiser.

Explain the event's cancellation and refund conditions before people register. Where an online ticket refund is approved or required, it is returned through Stripe to the original payment method. The applicable policy and transaction circumstances determine the refund handling.

Cancelling attendance should not be presented as automatically creating a refund in every situation.

Before joining, check the date and local event time, the location, the total booking price and any participation requirements. For an external event, complete the booking on the linked service and use that service's confirmation and cancellation process. For questions about the activity itself, contact the event organiser using the contact information provided.